Lead management CRM with WhatsApp team inboxEvery lead from your ads and WhatsApp, in one CRM

BrokLeads is a lead management CRM with a shared WhatsApp inbox for small and mid-sized sales teams in Pakistan, the UAE and Saudi Arabia: it captures leads from Facebook, Instagram and TikTok lead ads, website forms and WhatsApp, assigns them round-robin to agents, and tracks follow-ups, ad cost per lead and owner-approved sales.

A lead management CRM collects every enquiry from your ads, website and WhatsApp into one list, gives each lead an owner, reminds them to follow up and shows which campaigns turn into sales. It replaces downloading lead forms, forwarding them in WhatsApp groups and tracking them in spreadsheets.

Facebook and Instagram lead ads, TikTok lead ads, your website forms (or any tool that can post to a webhook) and new WhatsApp chats. Walk-ins, calls and referrals can be added by hand with their source.

Yes. You connect your own number through Meta's official signup, and your team replies from one shared inbox on the WhatsApp Cloud API. Your WhatsApp Business Account stays in your Meta business portfolio, and Meta bills messaging to it directly with no BrokLeads markup.

BrokLeads is priced per user per month: from PKR 1,499 in Pakistan, AED 49 in the UAE and SAR 45 in Saudi Arabia, excluding tax, with a minimum of 2 users. Every plan has the same core features and free onboarding (WhatsApp broadcasts and the AI assistant are enabled per workspace, on request); Growth and Business add more workspaces, the Meta Conversions API and guided setup.

Yes. New businesses get a 7-day free trial, extendable on request. Sign up on the web with your agency name, country, name, work email and a password; no card is needed. To extend a trial, message us on WhatsApp (+92 302 5695424) or use the contact page.

The trial ends automatically and does not turn into a paid plan unless you choose one. Once it has ended, signing in to the workspace is paused and a message says your data is safe and to contact us to renew. Your account and data are not deleted automatically. The app shows the days left in your trial, and we email the workspace owner about two days before it ends and again when it ends. To keep going or to extend the trial, message us on WhatsApp (+92 302 5695424) or use the contact page.

The trial has all Starter-level features for a small team, with one workspace and one WhatsApp number. Meta's messaging fees apply to the messages you send. The response-time report is on by default in a trial workspace, for owners and managers. WhatsApp broadcasts are not part of the trial unless we enable them for your trial workspace on request. It does not include the Meta Conversions API or the Messenger and Instagram inbox (coming soon on Growth and Business), and the AI assistant is switched on only on request. WhatsApp coexistence is enabled for a workspace on request.

The response-time report is, and it is on by default: owners and managers of a trial workspace can open it. WhatsApp broadcasts are not: they are off in a trial workspace unless we enable them for it, and we do that on request. The Messenger and Instagram inbox is coming soon on Growth and Business, so it is not in the trial. WhatsApp coexistence is also enabled for a workspace on request.

Pakistan, the UAE and Saudi Arabia. Each workspace has its own currency (PKR, AED or SAR), timezone and phone country. Everything runs online, onboarding is done over video call, and the web app can be switched to Arabic as well as English (the mobile app follows in its next update).

No. It works for any team that sells from ad leads and WhatsApp chats: online stores, institutes, clinics, travel agencies, service businesses and property businesses. Real estate teams also get an inventory module.

Broadcasts yes, chatbots no. Broadcasts are enabled for your workspace on request, not on by default. You can save an audience of leads, read a pre-send check, then send an approved template now or on a schedule, but only to contacts with recorded marketing consent (WhatsApp broadcasts). Guided flows ask a few button or list questions and save the answers on the lead, but they are a questionnaire, not a free-form chatbot. Automation rules reply to first messages, keywords and after-hours messages. Before a broadcast goes out, BrokLeads shows an estimate of Meta's fee for you to confirm.

Yes. Owners and managers can import a CSV or Excel file, map the columns, check a duplicate report and download any rejected rows. Imported contacts start without marketing consent. See lead import.

Agents only see the leads and chats assigned to them. Owners and managers see the whole business, every assignment is logged, and revenue figures stay with the owner.

The BrokLeads application and its PostgreSQL database run on Laravel Cloud in Singapore. The website and web app are served by Vercel from Mumbai, India. We do not currently host inside Pakistan, the UAE or Saudi Arabia. The security page has the details, and our privacy policy lists the outside companies that process data for us.

Most teams are live within a week. We connect your Facebook pages, TikTok and WhatsApp number with you over video call, set up your lead routing and train the team. Onboarding is free.