Turn every travel enquiry into a booked trip
Umrah packages, family holidays and group tours sell on WhatsApp, after a lot of questions. BrokLeads gives each enquiry to a consultant, keeps the whole conversation on your agency's number, and reminds the team to chase every quote.
What does a CRM do for a travel agency?
It keeps every trip enquiry moving until the customer books. BrokLeads captures Umrah, holiday and tour enquiries from Facebook, Instagram and TikTok ads and WhatsApp, assigns them to consultants in turn, keeps quotes and questions in one WhatsApp thread and reminds consultants to follow up. It isn't a booking engine or GDS.
Travel is sold in long conversations
A family asking about a December Umrah package or a Dubai holiday rarely books on the first message. They ask about dates, hotels, visas and prices for the kids, compare two or three agencies, and decide over days. Agencies lose these customers when the quote sits unanswered or the consultant who had the chat is off that day.
BrokLeads captures ad enquiries and new WhatsApp chats as leads, rotates them between consultants, and keeps every message on one agency WhatsApp number so anyone can pick up the thread. Consultants set follow-ups on every quote, and the owner sees what each campaign cost per enquiry.
What agencies get on day one
Set up over video call with our team. Onboarding is free.
Package campaigns
Umrah, holidays and tours as separate campaigns, each with its own consultants.
One agency number
The whole team replies from one WhatsApp number, with photos and PDFs in the chat.
Quote follow-ups
A follow-up task on every quote, so 'I'll confirm tomorrow' doesn't get lost.
Hand over chats
Transfer a customer to another consultant with the full conversation.
Is BrokLeads right for your travel agency?
A good fit
Agencies selling Umrah, Hajj enquiries, holidays and tours from ads and WhatsApp, with two or more consultants.
Enquiries, not bookings
Flights, hotels, visas and ticketing stay in your booking tools and GDS. BrokLeads tracks the customer from enquiry to confirmed sale.
Record the sale
When a customer books, the consultant records the package value, and the owner can approve it before it counts.
Busy seasons
Daily caps per consultant keep Ramadan and December rushes spread evenly across the team.
The features behind it
Questions we hear a lot
Does BrokLeads book flights or hotels?
No. It isn't a booking engine or GDS. It manages the customer conversation and follow-ups; you issue tickets and confirm hotels in your usual tools.
Can we send documents and itineraries on WhatsApp?
Yes. Consultants send PDFs, photos and videos in the chat and receive passport copies and documents from customers.
Can we message past customers about new packages?
Yes, with limits. A manager can save an audience of past customers, check who will and won't receive it, and send an approved template now or schedule it. A marketing template only goes to people recorded as having agreed to receive marketing messages, up to a cap per broadcast. Contacts you import from a spreadsheet start without consent. Broadcasts are enabled for your workspace on request. See WhatsApp broadcasts.
Do Umrah and holiday enquiries go to different teams?
Yes. Each campaign has its own rotation of consultants, so Umrah enquiries can go to your Umrah specialists.
How much does BrokLeads cost for a travel agency?
It's priced per user per month with every core feature included: from PKR 1,499 in Pakistan, AED 49 in the UAE and SAR 45 in Saudi Arabia, excluding tax, with a minimum of two users. Meta bills WhatsApp messaging to your own account directly, with no BrokLeads markup.
Stop losing travellers to slow replies
A 30-minute walkthrough with your own packages and team.