CRM software for Saudi sales teams
Saudi sales teams live on WhatsApp chats and calls, with leads coming in from TikTok and Instagram ads. BrokLeads captures those leads, shares them fairly between agents, keeps every chat on one company number and shows managers who followed up, in SAR.
What should a CRM do for a Saudi sales team?
Get every lead to an agent quickly and keep the conversation on the company's number. BrokLeads captures TikTok, Facebook and Instagram lead ads and WhatsApp chats as they arrive, shares them round-robin with daily caps, and tracks follow-ups and approved sales in SAR. The web app can be switched to Arabic (the mobile app follows in its next update), and Snapchat lead ads aren't supported.
Selling in Riyadh, Jeddah and Dammam
Saudi customers discover businesses on TikTok, Snapchat and Instagram, then call or WhatsApp to ask. Whether you sell training courses in Riyadh, cars in Jeddah or services in Dammam, the sales team's day is a queue of leads to call and chats to answer, and the manager's question is always the same: who has followed up, and who hasn't?
BrokLeads answers it. TikTok and Meta lead ads arrive in real time, leads are shared round-robin, and every WhatsApp chat sits on one company number through the official API. Staff reports show each agent's leads, deals, conversion and overdue tasks.
It suits Saudi teams that close sales in WhatsApp chats: training institutes, clinics, travel agencies, car dealers and online stores. Property brokerages also get inventory in SAR and square metres: see the real estate CRM for Saudi Arabia.
Built for Saudi telesales and field teams
Arabic interface option, Arabic chats, SAR and Riyadh time.
TikTok lead ads
Instant form leads by webhook, with a two-minute check as backup.
Fair lead sharing
Round-robin per campaign; agents who are inactive or not taking leads are skipped.
Follow-ups that happen
Tasks and follow-ups on every lead, with overdue work visible to managers.
Staff reports
Leads, deals, conversion, revenue and tasks for each agent.
Mobile app (Android now, iOS coming soon)
Push alerts on new assignments for agents out in the field.
What should a Saudi business check before choosing a CRM?
Language
The web app can be switched to Arabic; the mobile app follows in its next update. The Arabic text is machine-drafted and awaiting native review, and emails and notifications aren't translated yet, so check it with your team during onboarding. Arabic chats and templates work fine.
Your ad channels
TikTok, Facebook and Instagram lead ads are captured automatically. Snapchat lead ads aren't; add those leads by hand.
Your other systems
There's no Salla, Zid, accounting or ERP integration. Website forms and any tool that can POST to a webhook can send leads in.
Price in SAR
SAR 45, 65 or 95 per user per month, excluding 15% VAT, from two users. Every plan has every core feature.
The features behind it
How much does BrokLeads cost in Saudi Arabia?
Starter
For a small sales team getting every lead and chat into one place.
- All core features
- 1 workspace with 1 WhatsApp number
- Setup call and guides
- Email and WhatsApp support
Not included: Meta Conversions API, Messenger and Instagram inbox, AI suggestions.
Growth
For teams running Meta and TikTok campaigns every week.
- Everything in Starter
- Up to 3 workspaces, each with its own WhatsApp number
- Meta Conversions API
- Guided setup: forms, number, templates, routing
- Priority WhatsApp support
- AI suggestions on request
- Messenger and Instagram inbox: coming soon on Growth and Business
Business
For larger teams and multi-branch businesses.
- Everything in Growth
- Up to 10 workspaces, each with its own WhatsApp number
- Team training and campaign mapping
- Named account manager
Enterprise
25+ users, by quote.
- Volume pricing
- Invoice and bank-transfer billing
- Custom onboarding
- Quarterly reviews
Per user per month, excluding 15% VAT. Pay yearly and get two months free. WhatsApp messaging fees are billed by Meta directly to your WhatsApp Business Account at Meta's published rates. BrokLeads adds no markup and no per-number fee.
Free trial: 7-day free trial, extendable on request. The trial has all Starter-level features for a small team, with one workspace and one WhatsApp number. Meta's messaging fees apply to the messages you send. The response-time report is on by default in a trial workspace, for owners and managers. WhatsApp broadcasts are not part of the trial unless we enable them for your trial workspace on request. It does not include the Meta Conversions API or the Messenger and Instagram inbox (coming soon on Growth and Business), and the AI assistant is switched on only on request.
Questions we hear a lot
Is the BrokLeads interface in Arabic?
It can be. Each user can switch the web app to Arabic (the mobile app follows in its next update), and a workspace can set Arabic as its default (see Arabic interface). The Arabic text is machine-drafted and awaiting a native review, and emails and notifications aren't translated yet. Agents chat with customers in Arabic on WhatsApp as usual, and Arabic message templates can be submitted to Meta from BrokLeads.
Does BrokLeads support Snapchat lead ads?
No. Facebook, Instagram and TikTok lead ads, website forms and WhatsApp chats are captured automatically. Snapchat leads can be added by hand with their source, then assigned and followed up like any other lead.
Can we keep leads private between agents?
Yes. Agents see only the leads and chats assigned to them. Managers and owners see the whole team, and a sale only counts once an owner or manager approves it.
Where is the BrokLeads team based?
In Lahore, Pakistan, two hours ahead of Saudi Arabia. Onboarding and training are done over video call, free, and support is on WhatsApp.
How much does BrokLeads cost in Saudi Arabia?
SAR 45 per user per month on Starter (minimum 2 users), SAR 65 on Growth (minimum 5) and SAR 95 on Business (minimum 10), excluding 15% VAT. Every plan has every core feature; Growth and Business add more workspaces, the Meta Conversions API and guided setup. Meta bills WhatsApp fees and ad spend to you directly.
See BrokLeads with your Saudi leads
A 30-minute walkthrough in SAR, with your own campaigns and team.