Keep every agent on top of their leads
New leads, WhatsApp chats and follow-ups in one place, shared fairly across the team, so agents always know who to call next.
How does a CRM help a sales manager?
It replaces the WhatsApp group with rules. BrokLeads assigns each new lead to the next agent by round-robin, keeps every agent's follow-ups as tasks, and shows the manager each agent's pipeline and overdue tasks in one place, so enquiries don't sit unanswered and nobody argues over who owns a lead.
Run the sales floor without the WhatsApp groups
“Is everyone getting a fair share of leads?”
Round-robin gives each agent on a campaign the next lead in turn, with daily and total caps you control.
Lead distribution“Which leads are going cold?”
Follow-ups are scheduled as tasks, and overdue tasks show up per agent in the staff report.
Reports“Who is talking to this customer?”
Every WhatsApp chat is linked to its lead and assigned to one agent. Transfer it in a click when needed.
WhatsApp team inboxLeads delivered, not forwarded
New leads are assigned to the next agent automatically, with a push alert for agents on the mobile app. No more forwarding screenshots into a group and hoping someone picks it up.
- Round-robin per campaign
- Push alerts in the early-access app
Follow-ups that stick
Schedule calls, meetings and visits as follow-up tasks, and log notes on the lead, so the next conversation picks up where the last one ended.
- Today's and overdue follow-ups
- Notes and tags on every lead
“Every enquiry now reaches the right agent in seconds, and I can see who's following up and who's closing. BrokLeads replaced five WhatsApp groups and a spreadsheet.”
Imran KhanManaging Director · Sales AgencyWhat else your agents and managers can use
Each of these has its own page that says what it does and what it does not.
A CRM your sales agents will actually use
Agents don't resist CRMs because they dislike structure. They resist them because most CRMs add work: typing up calls, copying leads from Facebook, switching between apps. In sales teams across Pakistan, the UAE and Saudi Arabia, where the real work happens on WhatsApp and the phone, a desktop-first CRM is ignored within a month.
BrokLeads starts from WhatsApp and the phone. Leads arrive on their own and are shared by round-robin, chats sit next to them in a shared WhatsApp inbox, and follow-ups are one tap away in the mobile app. Managers get a clear pipeline without chasing updates.
Questions we hear a lot
Do agents need training?
Very little. BrokLeads is built around the tools agents already use, WhatsApp and phone calls. We run a short session for the team during onboarding.
Can managers reassign leads?
Yes. Managers can reassign a lead or conversation to another agent at any time, and the change is recorded in its history.
Can agents see each other's leads?
No. Agents see only the leads and chats assigned to them; managers see the whole team.
See your team's pipeline in BrokLeads
A 30-minute walkthrough with your own campaigns and agents.