CRM software for Pakistani businesses that sell on WhatsApp
Most CRM software is designed abroad for email-first sales teams. BrokLeads is built in Lahore for teams that sell on WhatsApp, get leads from Facebook and TikTok ads, and need the owner's eye on every deal. It works for online stores, institutes, clinics, travel agencies and property businesses alike.
How much does CRM software cost in Pakistan?
CRM software in Pakistan is usually priced per user per month. BrokLeads costs PKR 1,499 to 2,999 per user a month, excluding tax, with every core feature and free onboarding included. WhatsApp messaging fees are billed by Meta directly to your WhatsApp Business Account, with no BrokLeads markup.
Why global CRMs are hard work in Pakistan
Global CRMs are powerful, but they assume your team sells by email. In Pakistan the sale happens on WhatsApp and the phone, and the leads come from Facebook, Instagram and TikTok lead ads. Connecting those usually means paid add-ons, integration tools and weeks of setup, often priced per user in US dollars.
BrokLeads starts from the channels Pakistani buyers use. WhatsApp is built in through Meta's official Cloud API, lead ads are captured in real time, and new leads are shared across your team with round-robin or routing rules. Real estate teams also get property inventory and property dealer tools; every business gets owner-approved sales and cost-per-lead reports.
Who is it for? Pakistani online stores that sell on WhatsApp, institutes and academies filling their next batch, clinics, travel agencies, car dealers and real estate agencies. Each industry page covers what BrokLeads does for that kind of team, and what it doesn't. If WhatsApp is your main channel, start with the WhatsApp Business API in Pakistan.
A CRM that fits how Pakistani teams sell
Everything below is included in the product, not bolted on.
CRM with WhatsApp integration
One official WhatsApp number for the team, with templates and auto-replies.
Meta & TikTok lead ads
Leads captured by webhook the moment a form is submitted.
Automatic lead assignment
Round-robin per campaign, or rules by budget, city, language or source, with caps per agent.
Mobile app
Android app on Google Play; iOS coming soon. For teams that work in the field.
Local onboarding
Set up with our team in Lahore over video call, free.
Priced in PKR
Per-user pricing in rupees, with every core feature included.
What affects CRM software price in Pakistan?
Team size
Most CRMs, including ours, charge per user per month. BrokLeads starts at PKR 1,499 per user with a 2-user minimum.
Channels
Connecting WhatsApp, Facebook and TikTok is included in BrokLeads. WhatsApp template messages are billed by Meta separately.
Setup and training
Some vendors charge for onboarding. BrokLeads onboarding is free: we connect your channels and train the team.
Add-ons
Check what's extra. Global CRMs often need paid add-ons for WhatsApp and lead ads; ours are built in.
The features behind it
How much does BrokLeads cost in Pakistan?
Starter
For a small sales team getting every lead and chat into one place.
- All core features
- 1 workspace with 1 WhatsApp number
- Setup call and guides
- Email and WhatsApp support
Not included: Meta Conversions API, Messenger and Instagram inbox, AI suggestions.
Growth
For teams running Meta and TikTok campaigns every week.
- Everything in Starter
- Up to 3 workspaces, each with its own WhatsApp number
- Meta Conversions API
- Guided setup: forms, number, templates, routing
- Priority WhatsApp support
- AI suggestions on request
- Messenger and Instagram inbox: coming soon on Growth and Business
Business
For larger teams and multi-branch businesses.
- Everything in Growth
- Up to 10 workspaces, each with its own WhatsApp number
- Team training and campaign mapping
- Named account manager
Enterprise
25+ users, by quote.
- Volume pricing
- Invoice and bank-transfer billing
- Custom onboarding
- Quarterly reviews
Per user per month, excluding applicable sales tax. Pay yearly and get two months free. WhatsApp messaging fees are billed by Meta directly to your WhatsApp Business Account at Meta's published rates. BrokLeads adds no markup and no per-number fee.
Free trial: 7-day free trial, extendable on request. The trial has all Starter-level features for a small team, with one workspace and one WhatsApp number. Meta's messaging fees apply to the messages you send. The response-time report is on by default in a trial workspace, for owners and managers. WhatsApp broadcasts are not part of the trial unless we enable them for your trial workspace on request. It does not include the Meta Conversions API or the Messenger and Instagram inbox (coming soon on Growth and Business), and the AI assistant is switched on only on request.
Questions we hear a lot
Is BrokLeads a Pakistani CRM?
Yes. BrokLeads is built and supported by Teknoesis in Lahore, for teams across Pakistan.
Does it have WhatsApp integration?
Yes. BrokLeads connects to Meta's official WhatsApp Business Platform (Cloud API), so your team shares one number with templates, automation rules and chats linked to leads.
Is BrokLeads only for real estate?
No. Any business that gets leads from Facebook, Instagram, TikTok, its website or WhatsApp can use BrokLeads: online stores, institutes, clinics, travel agencies and more. Property businesses also get an inventory module. The web app can be switched between English and Arabic; the mobile app follows in its next update.
Can we migrate from Excel or another CRM?
Yes, from a spreadsheet. A manager or owner can import a CSV or Excel file: columns are mapped, duplicates are flagged by phone, and rejected rows come back in a downloadable file. Imported contacts start without marketing consent. New leads also flow in as soon as your channels are connected, Meta lead-form submissions from the last 90 days can be pulled in, and we help with setup during free onboarding.
How much does BrokLeads cost?
BrokLeads is priced per user per month: from PKR 1,499 in Pakistan, AED 49 in the UAE and SAR 45 in Saudi Arabia, excluding tax, with a minimum of 2 users. Every plan has every core feature and free onboarding, and Meta bills WhatsApp messaging directly with no BrokLeads markup.
Try a CRM built for how you sell
Book a 30-minute demo with your own leads and team.